Help & FAQs

All Account & Login Basics If You are Behind on Payments Loan Application & Eligibility NACH Payments Rebates & Offers Receipts & Statements Vehicle & Documents

I forgot my registered mobile number — what do I do?

Please contact our Helpline at 8333000111 to raise a service request. Our team will conduct a Tele Verification (TVR) and assist you in updating your registered mobile number.

How do I update my address, mobile number, or other contact details?

Please contact our Helpline at 8333000111 to raise a service request. Our team will conduct a Tele Verification (TVR), Field Investigation (FI) and update your details after successful verification.

I am not receiving the OTP — what do I do?

Wait 60 seconds and tap Resend. If it still fails, use "Login with Agreement No. + Mobile + Date of Birth" instead.

How do I skip OTP next time?

Set up a 6-digit PIN from your profile page, on the same device.

How do I turn on notifications for EMI reminders?

Tap "Enable" on the notifications banner, or go to your Profile page any time.