Help & FAQs

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What happens if I miss an EMI payment?

A small late fee may apply, and we will send you reminders. Paying as soon as possible avoids extra charges and keeps your loan in good standing.

I received a legal notice — what should I do?

Please contact our helpline immediately or visit your nearest branch so we can help resolve this together.

Can my vehicle be taken away if I do not pay?

This only happens as a last resort after repeated missed payments and multiple reminders. Paying your dues on time, or contacting us if you are facing difficulty, avoids this entirely.

I am facing financial difficulty and cannot pay on time — what can I do?

Please call our helpline as soon as possible. We may be able to work out a plan with you — it is always better to talk to us early.

What happens if I default on my loan payments?

Missing or defaulting on loan payments may: - Negatively impact your CIBIL score. - Result in additional charges. - Lead to legal or recovery proceedings. If you are facing financial difficulties, please contact our Helpline at 8333000111 to discuss possible solutions.

How to increase my CIBIL score?

To improve your CIBIL score: - Pay all EMIs and dues on or before the due date. - Avoid missing or delaying payments. - Maintain a good repayment history. Regular and timely repayments are reported to CIBIL and help improve your credit score over time.